Company Name : Genpact
Company Profile : Genpact (NYSE: G) designs, transforms, and runs intelligent business operations including those that are complex and specific to a set of chosen industries. Our hundreds of long-term clients include more than one-fourth of the Fortune Global 500. Founded as a division of GE in 1997 and then spun off in 2005, Genpact earned 2014 revenues of $2.28 billion and has more than 67,000 employees in 25 countries, with key management and a corporate office based in New York City
Company Website : www.genpact.com
Job Description :
Job Designation : Technical Support
Job Description :
- Hiring Experienced candidates for Technical Support.
- Should have basic understanding of troubleshooting,desktop support,MS Office.
- Should be flexible to work on e-mails and calls both.
- Ability to handle Customers query and resolve issues asap as per Standard Procedure.
- Respond to customer inquiries and problem escalations.
- Provide phone support to troubleshoot and resolve technical issues and other internet related issues.
- Maintain a thorough understanding of process and policies.
- Demonstrate innovation and intuition in identifying areas requiring operational adaptation and/or improvement
- Previous experience in a customer service role on Phone / Email / Chat channels is preferred.
- Excellent communication skills required
Note :
- Pl ease Contact Mr. Harshavardhan 08588801263
- Please carry your updated resume, Passport size photograph, Xerox & Original ID Proof
Salary : Best In The Industry.
Educational Qualification : Any Graduate
Experience Required : 0 - 4 Years
Apply Mode : Walkin
Important Dates : 11th to 13th May 2015
Walkin Dates : 11th to 13th May 2015
Walkin Time : 10:30 AM to 2 PM
Walkin Venue :
NIIT Asilmetta Center;
10-4-22; NIIT Uplands;
Visakhapatnam.
(Landmark: Near Hotel Meghalaya)
