Company Name : Aon Hewitt
Company Profile : Aon Hewitt is a global outsourcing and consulting firm delivering a complete range of human capital management services to companies, including HR and Benefits Outsourcing, HR Strategy and Technology, Health Care, Organizational Change, Retirement & Financial Management and Talent & Reward Strategies.
Company Website : www.aon.com
Job Description :
Job Designation : Customer Service Specialist
Job Description :
- Customer Service through calls, chats & e-services
- Ensure timely and accurate service delivery at defined productivity levels
- Execute issue /query resolution and ensure proper documentation & follow-up
- Ensure adherence to Client Service Level Agreements (SLAs)
- Identify, share and support operational improvements
Skills :
- Graduate in any discipline* (aggregate marks of >=50% with no gaps / failure throughout graduation)
- No B.E., B.Tech, M.Tech, MCA,MBA
- Excellent verbal and written communication skills.
- Work experience of 0-24 months (experience in voice process / customer service preferred)
- Customer service orientation.
- Basic computer operating skills (MS- Office applications)
Eligibility Criteria:
- Qualification- Any Graduate(B.A /B.Com. /B.Sc./ BBA /BHM /BCA) are eligible.
- Note-:Technical Graduates are not eligible.( MCA /B.Sc(IT)/B.E /B.Tech / B.Ed).
- No Regular MBAs.
- Experience- Experience in Voice, Customer service or any calling experience.
- CS Specialist- 0 to 3 years (Freshers are eligible) .
- Job Location: Gurgaon
- Saturday Sunday Fixed weekly off
- Complementary Transport available for hiring zones.
- Shifts- US shifts (12*5)
- Salary Best in the industry.
- NOTE-: Please call on 9899213060 NEHA SHARMA for scheduling your interview.
Salary : Best In The Industry.
Educational Qualification : Any Graduate(B.A /B.Com. /B.Sc./ BBA /BHM /BCA) are eligible.
Experience Required : 0 - 2 years
Apply Mode : Online
Submit CV to neha.sharma.26@Aon.com.
Or call on 9899213060 for scheduling your interview.
