Company Name : Wipro BPS (A division of Wipro Limited)
Company Profile : Wipro Business Process Services (BPS) we understand this changing need of customers, and our aim is to delight you through a combination of operational excellence, industry expertise and transformation capabilities. The operational excellence comes from our experience of partnering with multiple global clients over the years, and the industry expertise is based on our focus in select industry verticals at Wipro.
Company Website : www.wipro.com
Job Description :
Job Designation : Hardware & Customer/Tech Support Voice Process
Job Description :
- International Voice Hardware Support & Customer/Tech Service Process
- Troubleshooting & Remote Support to International Clients over the phone
- Handling technical queries & repair of IT Hardware devices & Networking Solutions (Internet, LAN, WIFI, Router etc.)
- Inbound premium opening (No Outbound Scam or Sales)
- Candidate should possess excellent communication skills in English with ability to manage customer conversation ensuring confidence, clarity and ability to build rapport for Voice Process
- Candidates should be ready to work 5 days/week with 2 Week Offs (rotational)
- Should be flexible to work in Night Shifts, as per business requirement
Skills :
- Fresher & Experienced candidates (18-45 years of age)
- Undergraduates & Graduates, both are eligible
- BE/B.TECH (Only EEE, CSE, ECE and Instrumentation) are eligible
- Knowledge of basics of computer- MS Office(Word/Excel/Power Point) preferred
- CA, CS, M.Tech, MCA, B.Pharma, M.Pharma, B.Ed, LLB etc. (or equivalent) are NOT eligible
- Candidates pursuing any regular course or any of the above course are NOT eligible
- Candidates pursuing or completed Distance MBA/PGDM are eligible
- Ready to work in Night Shifts
Employee Facilities Provided :
- 24*7 Cafeteria / Gymnasium / Concierge desks / Recreation facility etc.
- Round the clock transport facility provided (as per company policy)
- SEED Program Opportunity to continue further studies while being a part of Wipro
- Eligible to apply for Vertical Movement(IJP) after completion of 18months in Wipro
- Eligible to apply for in Wipro Technologies after completion of 24 months in Wipro BPS
- Performance linked incentives, attendance incentives etc.
- Best Training provided- New Hires to Development Training
Documents Required :
- Updated, Printed Resume
- 1 Passport Size Color Photograph
- Photo ID & Address Proof in Original, Along with 1 Photocopy each
- Educational Qualification & Work Experience Documents (If Any) In Original
- Print-Out of this Email : Click Here For Print Out Of This Mail
Job Location : Kolkata
Salary : Gross Annual Rs.1,70,000 to Rs.3,00,000 Lac (Lucrative Incentives + Both side Pick & Drop)
Educational Qualification : Undergraduates & Graduates, both are eligible
Experience Required : Fresher & Experienced candidates (18-45 years of age)
"Mention NEHARIKA on top of the Resume"
Important Dates : 2nd July 2015
Walkin Dates : 2nd July 2015
Walkin Time : 10 am- 2 pm
Walkin Venue :
Wipro Ltd.
IDCO, IT SEZ,
Plot No. E/8, Infocity,
Bhubaneswar
Interested Candidates please feel free to contact:
Neharika Dubey : 8336969882/ 033 3095 4619
or
Mail your resume at neharika.dubey2@wipro.com
