Company Name : Wipro BPS (A division of Wipro Limited)
Company Profile : Wipro BPS is India's leading third party offshore BPO (Business Process Outsourcing) provider with a full spectrum of BPO services. The company is headquartered in New Delhi, with nine state-of-the-art facilities in Mumbai, Pune, Chennai, Hyderabad, Kolkata, Bangalore and Greater Noida and global offices in the Americas, Europe and Asia Pacific.
Company Website : www.wipro.com
Job Description :
Job Designation : Hardware & Customer/Tech Support Voice Process
Job Description :
- International Voice Hardware Support & Customer/Tech Service Process
- Troubleshooting & Remote Support to International Clients over the phone
- Handling technical queries & repair of IT Hardware devices & Networking Solutions (Internet, LAN, WIFI, Router etc.)
- Inbound premium opening (No Outbound Scam or Sales)
- Candidate should possess excellent communication skills in English with ability to manage customer conversation ensuring confidence, clarity and ability to build rapport for Voice Process
- Candidates should be ready to work 5 days/week with 2 Week Offs (rotational)
- Should be flexible to work in Night Shifts, as per business requirement
Skills :
- Fresher & Experienced candidates (18-45 years of age)
- Undergraduates & Graduates, both are eligible
- BE/B.TECH (Only EEE, CSE, ECE and Instrumentation) are eligible
- Knowledge of basics of computer- MS Office(Word/Excel/Power Point) preferred
- CA, CS, M.Tech, MCA, B.Pharma, M.Pharma, B.Ed, LLB etc. (or equivalent) are NOT eligible
- Candidates pursuing any regular course or any of the above course are NOT eligible
- Candidates pursuing or completed Distance MBA/PGDM are eligible
- Ready to work in Night Shifts
Employee Facilities Provided :
- 24*7 Cafeteria / Gymnasium / Concierge desks / Recreation facility etc.
- Round the clock transport facility provided (as per company policy)
- SEED Program Opportunity to continue further studies while being a part of Wipro
- Eligible to apply for Vertical Movement(IJP) after completion of 18months in Wipro
- Eligible to apply for in Wipro Technologies after completion of 24 months in Wipro BPS
- Performance linked incentives, attendance incentives etc.
- Best Training provided- New Hires to Development Training
Documents Required :
- Updated, Printed Resume
- 1 Passport Size Color Photograph
- Photo ID & Address Proof in Original, Along with 1 Photocopy each
- Educational Qualification & Work Experience Documents (If Any) In Original
- Print-Out of this Email - Click Here For Print - Out
Job Location : Kolkata
Salary : Gross Annual Rs.1,70,000 to Rs.3,00,000 Lac (Lucrative Incentives + Both side Pick & Drop)
Educational Qualification : Undergraduates & Graduates, both are eligible
Experience Required : Fresher & Experienced candidates (18-45 years of age)
Apply Mode : Walkin
Interview Reference : NEHARIKA- LPT
Important Dates : 24th June to 27th June 2015
Walkin Dates : 24th June to 27th June 2015
Walkin Time : 10 am- 4 pm
Walkin Venue :
Wipro, Gate No-2,
Plot No. 8, Block DM,
Sector V, Salt Lake City,
Near Karunamoyee
Contact Name : Neharika Dubey
Contact No : 9681229233 / 033 3095 4619
or mail your resume at neharika.dubey2@wipro.com
