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Company CSC
JOB SUMMARY:
Company Profile:
In addition to our headquarters in Falls Church, Virginia, USA, and with major offices across the globe, our 72,000 professionals serve clients in more than 70 countries. CSC is a global leader of next-generation information technology (IT) services and solutions. Our mission is to enable superior returns on clients' technology investments through best-in-class industry solutions, domain expertise and global scale.
Website www.csc.com
Eligibility Bachelor's Degree
Experience Freshers
Location Noida
Job Role Associate Professional System Analyst
Job Description:
1. Proactive Job monitoring using multiple tools
2. Working in a mix of leveraged and dedicated environment with varied processes
3. Preparation and maintenance of Service Level reports
4. Performing restores within the defined SLAs
5. Liaising with multiple team for backup readiness
6. Communicating with multiple teams to ensure quick escalations and resolutions of issues
7. Attending and chairing DSRs.
8. Availability and flexibility for 24x7
Candidate Profile:
Qualifications :
1. Must be proficient enough to interact with stake holders.
2. Bachelor's degree or equivalent combination of education and experience
3. Self-driven investigative skills (knows tools, knows how to use them when and how to create a certain result), high maturity level in self (time) management
4. Advanced analytical skills (has worked in an analytical task/job environment before)
5. Excellent communication skills
6. Knowledge of Core processes, Service Management & Platform Metrics.
7. Ability to work independently and in a team environment