Company Name : Aon
Customer Experience Specialist Fresher and Experienced.
We are looking for smart professionals with a great attitude to make every single client interaction delightful.
Experience required
Customer Experience Specialist - 0 to 2 years
Senior Customer Experience Specialist - 2 to 5 years of experience after graduation.
Roles and Responsibilities
- Customer Service through calls, chats & e-services
- Ensure timely and accurate service delivery at defined productivity levels
- Execute issue /query resolution and ensure proper documentation & follow-up
- Ensure adherence to Client Service Level Agreements (SLAs)
- Identify, share and support operational improvements
Why AON?
- Defined career roadmap which offers growth opportunities
- Lucrative and performance based incentive program
- Investment in talent development and skills enhancement
- Work life balance with 5 day work week and weekends off
- Collaborative environment with best in class professionals
- Focus on colleague engagement and fun@work
Education, Knowledge & Experience
- Graduate in any discipline.
- Freshers are eligible.
- No B.E., B.Tech, M.Tech, MCA,MBA
- Excellent verbal and written communication skills.
- Work experience of 0-5 years (experience in voice process / customer service preferred).
- Customer service orientation.
- Basic computer operating skills (MS- Office applications)
- 5 Days working, weekends fixed off.
- Work location Gurgaon.
Submit CV to neha.sharma.26@aon.com.
Or call on 9899213060 for scheduling your interview.
Or If you choose to walkin Please walkin Directly .
Walkin Details -:
Please Carry One Passport Size Photograph and ID Proof Photocopy .
In case you choose to walkin Please mention NEHA SHARMA on top of your resume for reference.
Interview Time 12 am to 4 pm.(Monday to Friday).
Venue Details
AON -Ground floor,Tower A
Plot no.6 Tech Boulevard
Sec-127 Noida, Noida Expressway.
